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About Us
Contact Assured Bio Labs
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Meet the Team
Accreditations and Certifications
Testimonials
Career Opportunities
Give Us Your Feedback
Lab Services
Product Testing Program
DNA Analytical Services
The Big 2 Water Intrusion Mold Test
Traditional Mold Testing
Water Testing
Bacteria/Coliforms
Listeria Testing
Mycobacterium Chimaera Analysis
Allergen Assays
Corrosive Drywall
Inspection Services
Commercial & Industrial Support
Disinfection and Mold Control
ERMI
What is ERMI?
Why Is ERMI Better?
How to Collect ERMI Samples
Order an ERMI analysis
Legionella
USP <797>
Forms & Reports
Chain of Custody Forms
Example Reports
Client Account Forms
Online Store
Client Survey
admin
2022-11-29T13:21:51-05:00
Client Survey
Name
(Required)
First
Last
Email
(Required)
Company
How satisfied are you with Assured Bio?
(Required)
Very satisfied
Somewhat satisfied
Not satisfied
Please tell us why.
What additional services would you be interested in if we offered them?
(Required)
Expanded water chemistry testing
Expanded air chemistry testing
Expanded solid material chemistry testing
Bacterial & Fungal community analysis using Illumina NGS
Endotoxin testing
Other
Other
How would you describe Assured Bio's current pricing in general?
(Required)
Underpriced
Fairly Priced
Overpriced
What analysis (or analyses) is overpriced and what would be a fair price?
Which would you prefer?
(Required)
Less expensive analyses/Slower turnaround times
More expensive analyses/Faster turnaround times
Do you have a shipping company preference?
(Required)
Yes, I prefer a particular company even if it costs me more
No, whichever is cheapest
Which would you prefer?
(Required)
FedEx
UPS
Other
What drew you to our services? (Select all that apply)
(Required)
Low cost of analyses
Fast turnaround time
Customer service
Location (Oak Ridge, TN)
Other
Other
Do you use other labs' services?
(Required)
Yes
No
What lab(s) and what service(s)?
Compared to Assured Bio's pricing, other labs are:
(Required)
More expensive
Less expensive
Similar in pricing
Compared to Assured Bio's turnaround times, other labs have:
(Required)
Faster turnaround times
Slower turnaround times
Similar turnaround times
Compared to Assured Bio's customer service, other labs have:
(Required)
Better customer service (More helpful)
Worse customer service (Less helpful)
Similar customer service
Would you recommend Assured Bio to a colleague?
(Required)
Yes
No
Please tell us why.
Do you think the amount of business you do with us is going to:
(Required)
Increase
Decrease
Stay the same
Please tell us why.
Is there anything we can do to improve? Offer additional services, quicker turn-around-times, etc.?
If not, please leave a review above.
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